Privacy Policy

Effective Date: 21 May 2025

At Graft Labour Hire, accessible from https://graftlabour.com, we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

1. What Personal Information We Collect

We may collect personal information from you when you use our website or services, including:

• Full name
• Email address
• Phone number
• Resume or CV
• Employment history
• Other information you provide as part of a job application or enquiry

We may also automatically collect non-identifiable data such as:

• IP address
• Browser type
• Pages accessed on our website
• Time and date of your visit

2. How We Collect Your Information

We collect personal information in the following ways:

• When you fill out forms on our website
• When you submit a job application or contact us
• Through phone calls, emails, or written correspondence
• Automatically through cookies and analytics tools when you browse our website (if used).

3. Why We Collect Your Information

We collect, hold, use and disclose your personal information for purposes including:

• Matching job seekers with suitable employment opportunities
• Assessing applications and processing recruitment
• Responding to enquiries and communication
• Meeting our legal and regulatory obligations
• Improving our website and services

We will only use your information for the purpose it was collected or as otherwise permitted under the Privacy Act.

4. How We Store and Protect Your Information

We take reasonable steps to ensure your personal information is protected from:

• Misuse, interference, and loss
• Unauthorised access, modification, or disclosure

Your information is stored securely on our systems and is only accessed by authorised personnel. However, please be aware that no method of electronic storage or transmission is completely secure.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information.

We may disclose your personal information:

• To potential employers or clients, with your consent
• To third-party service providers (e.g. hosting or recruitment platforms) who assist us in delivering our services
• If required or authorised by law, such as in response to a court order or legal obligation

Any third parties we work with are required to protect your personal information in accordance with applicable privacy laws.

6. Access to and Correction of Your Information

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct any inaccurate or incomplete information
• Withdraw your consent for us to use your information (where applicable)

To make a request, please contact us using the details below. We will respond within a reasonable timeframe, usually within 30 days.

7. Overseas Disclosure

Your personal information is not routinely disclosed outside Australia. If it becomes necessary to transfer your information overseas (for example, for cloud storage or third-party services), we will take reasonable steps to ensure the recipient complies with the APPs or is otherwise legally bound to protect your data.

8. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined above or as required by law. When your information is no longer needed, we will securely destroy or de-identify it.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to collect usage data and improve your experience. You can control cookie settings through your browser. We may also use third-party analytics services (such as Google Analytics) to monitor website performance.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, or if you wish to make a complaint, please contact us at:

📧 Email: info@graftlabour.com

We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC): 🌐 www.oaic.gov.au

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.